Cancellation Policy for Online Motorcycle Reservations

Thank you for choosing our service. We are committed to providing a fair and transparent cancellation process for your motorcycle reservation. Please review the following terms carefully:

How to Cancel
All cancellation requests must be submitted in writing by emailing us at info@lukasdistribution.co.uk or through our website’s cancellation form. Once your request is received, you will receive a confirmation email detailing the status of your cancellation and any applicable fees.

Cancellation Timeframes and Fees

• Standard Reservations:
• Same-Day Cancellations:

Please note: Specific timeframes and fee percentages may vary based on the type of reservation and any special offers or conditions provided at booking.

Refund Process
Approved refunds will be processed using your original payment method. Please allow up to 10 business days for the refund to appear on your statement. For any refund-related inquiries, contact us at info@lukasdistribution.co.uk.

Modifications and Rescheduling
If you need to modify or reschedule your reservation, please contact us as soon as possible. We will strive to accommodate your request based on availability and may adjust pricing accordingly.

Force Majeure
In the event of unforeseen circumstances beyond our control—such as natural disasters, government restrictions, or other emergencies—we will review cancellations on a case-by-case basis. In such situations, cancellation fees may be waived or adjusted at our discretion.

Compliance and Consumer Rights
This policy is designed to comply with all applicable consumer protection laws and does not affect your statutory rights. Any disputes arising from our cancellation policy will be handled in accordance with relevant legislation.

Policy Updates
We reserve the right to amend this Cancellation Policy at any time. Any changes will be posted on our website and will take effect immediately upon publication.

If you have any questions or require further assistance regarding your cancellation, please contact us at info@lukasdistribution.co.uk.